After the success of the pilot programme in 2015, the DAC launched its Quality Circles (QC) Programme in 2016, with the first 3-day Session to commence on Wednesday, 20 April 2016. The aim of the programme was to facilitate and encourage an improved focus on QC as a robust mechanism that supports continuous improvement and thus enhanced competitiveness at firms. All firm participants involved in the sessions would be able to facilitate a QC Programme at their firms. The DAC also provided the necessary additional follow-up support to ensure this.

Enrolment in the programme meant that firms must be commited to the following:

• To attend all three days of the session, after which each participant received an attendance certificate
• There must be a commitment / willingness / intention from the participating firm to establish an operational QC Programme
• All attendees were required to do some project work prior to the third session