The  DAC’s Quality Circle training programme began on the18 July 2018.

The aim of the programme was to facilitate and encourage an improved focus on QCs as a robust mechanism that supports continuous improvement and enhanced competitiveness at firms while encouraging a focus on improved processes, quality awareness, and communication.

All firm participants involved in the sessions were equipped to facilitate a QC at their own firms. The DAC also providesd the necessary additional follow-up support to ensure this.

Enrolment in the programme meant that firms  committed to the following:

• Attending all three days of the session, after which each participant  received an attendance certificate

• A commitment from the participating firm to establish an operational QC Programme

• All attendees were required to do some project work prior to the third session

The agenda  included: